About HTA.


The HTA Directors

Hot Tub Assist Ltd. (HTA) was established on 31st March 2009 by ex employees of HotSpring Spas Ltd. Watkins Manufacturing, home of the Hotspring® Spa brand, appointed HTA to be their approved U.K Delivery, Installation and Service provider for Watkins Distribution UK Ltd (WDUK).

We are therefore very knowledgeable on the wide range of Watkins Manufactured spas, including Hotspring®, Tiger River®, Limelight®, Hot Spot®, Solana® and Caldera®. 

HTA are the only Watkins approved Service provider in the U.K in which ALL of its Service Technicians have been fully trained and certified at the Watkins factory based in San Diego, USA.

Also, as the only approved Delivery, Installation and Service provider for the Rapid River® products ALL of our technicians have the specialist knowledge and expertise necessary to work on the entire range of Rapid River® exercise pools. 

Hot Tub Assist also service and repair all other brands of Hot Tubs, such as Arctic, Jacuzzi, Sundance, Spa-form, Master Spas, Canadian etc.

Hot Tub Assist (HTA) Ltd is personally owned by the four Directors; Andy, Peter, Matt, and Richard, who are supported by a team of staff who are all ex-employees of HotSpring Spas Ltd. with many years of previous service and who are very experienced and provide a vast amount of knowledge and expertise. We are unique and can boast to having our own regionally based service technicians, enabling us to provide national coverage of the UK, which means you not only benefit from receiving a professional service from a certified factory trained service technician, but from one who will be familiar to you, that you can trust. 

Hot Tub Assist is an honest family company that is not just a business, but a livelihood, with ethical values and integrity, and promises to do the utmost to save you money wherever possible, whilst keeping your best interests at heart. We understand and appreciate that in order to stay in business we must provide good service to you, as a valued customer.