Problems with lights out of sync or not coming on?

Our team of expert Technicians are factory trained, and each of them have been working within the hot tub, spa and exercise pool industry for the last 10 years plus! 

Now that's an expanse of experience and knowledge that you can trust! To discuss your repair or to book a Service Technician contact us and one of our Customer Care Consultants will be happy to assist you! 

Audio crackly or no sound coming out of the speakers?

If you want to know more about our fees or who your local technician is for your area then visit our Service home page or About Us for more information. 

We would always recommend that you try the troubleshoot guide first as our main priority is to get you back in to your spa as quickly as possible, and because this may also save you money as well, it means that you can continue to enjoy your spa relaxation time even more. 

Shell cracking, splitting or blistering?

Do you need a replacement Hotspring Part or a replacement Cover/Lid? - then visit our shop for parts, spares and accessories or contact us if you can't see what you need.

We only sell genuine Watkins parts and covers/lids for all Hotspring, Sanum, Limelight, Tiger River, Solana, & Hot Spot Spas' which come with a 2 year manufacturers warranty. 

Spa not heating, water gone cold?