Custom Aftercare Plan

Build your Aftercare plan

Our flexible Aftercare plan builder allows you to build a service plan that meets your specific servicing needs.

Choose between 2-12 services, of any type, and spread the cost over 12 months.

Just provide your postcode, choose your services, and complete the direct debit mandate.

- 45 minutes of labour

- Test electrical components

- Test and treat water as required

- up to 2 hours of labour

- Test electrical components

- Test and treat water as required

- Drain and refill

- up to 4 hours of labour

- Test electrical components

- Re-grease gaskets and O-rings

- Clean shell, filters and lid

- Drain and refill

- Test and treat water as required

- Required for customers with ACE

- Softens water by removing calcium

- Helps prevent rust and stains

- Improves rough/ dry skin

from £149*

Test electrical components
- Ensures that all parts are performing optimally and any signs of defect or wear are identified early
Test water & treat as required
- Chlorine and Scale Away is added; alkalinity/Ph levels are adjusted as necessary

* Conditions & surcharges apply - see below

from £279*

* Conditions & surcharges apply - see below

from £329*

Spa Review (see below)
Cleansing system flush
- Helps break down biofilms that form on the spa’s internal pipework and provide bacteria with chlorine resistance
Vacuum/clean service compartment
- prevents technical checks from being hindered
Re-grease gaskets/O-rings
- silicone grease protects gaskets and O-rings (behind jets and diverters) against deterioration and failure
Clean shell, filters and lid
- Spa’s shell is jet washed, scrubbed, rinsed and dried
- Filters are de-greased with a chemical and jet washed
- a water repellent and UV resistant polish will protect your lid from the elements

Descale/clean circulation pump
- scale can affect a pump’s flow rate and potentially cause a pump to seize
Descale/clean Ozone injector
- a blockage on the ozone injector reduces efficient removal of bacteria, and ozone retention by the injector can cause corrosion

* Conditions & surcharges apply - see below

Labour charges
- Spa Revive includes up to 4 hours of labour
- Spa Refresh includes up to 2 hours of labour
- Spa Review includes up to 45 minutes of labour
- A £30 surcharge applies to Refresh and Revive services on certain models due to increased complexity when performing the service. As a guide, those models will generally have 2 or 3 jet pumps. Our service team will confirm if this surcharge applies to your hot tub.
- £33 surcharge applies to all services within London's Ultra Low Emission Zone (ULEZ)
- £60 surcharge applies to all services within London's Congestion Charge zone.
- Customers will be liable for any other surcharges e.g. parking
- Any additional labour required on the day of the service will be charged at £24 per 15 minutes
Should component testing/inspection reveal that any parts require replacing or repair, our technician will explain what’s required and provide a quote, which will be subject to our usual parts and ongoing labour rates
If your spa's fault is covererd by manufacturer’s warranty or HTA’s Spa Shield protection, there will be no charge for any repair costs.
Due to a variety of possible conditions and factors, we are unable to guarantee that we will be able to complete any additional repair work on the day of the service. Subsequent visits will be subject our usual call-out charges (unless condition 3. above applies).